These Terms and Conditions ("Terms") govern the use of our products and services provided by BTC Logistics LLC ("the Company", "we", "us", or "our"). By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms. Please read these Terms carefully before accessing or using our services.

**1. Age Restriction:**
You must be at least 21 years old to purchase and use our products. By accessing our services or making a purchase, you certify that you are of legal age in your jurisdiction.

**2. Product Information:**
Our products are intended for personal use and are not intended to diagnose, treat, cure, or prevent any disease. Product information provided on our website or packaging is for informational purposes only and should not be considered medical advice. Consult with a healthcare professional before using our products, especially if you have any existing medical conditions or are taking medications.

**3. Shipping:**
We offer shipping services for our products to customers within States/Counties deemed legal within the United States. Shipping fees and delivery times may vary depending on your location. We are not responsible for any delays or issues caused by third-party shipping carriers.

**4. Legal Compliance:**
It is your responsibility to ensure that the purchase, possession, and use of our products comply with the laws and regulations of your jurisdiction.

**5. Returns and Refunds:**
We strive to provide high-quality products and excellent customer service. If you are not satisfied with your purchase, please contact us within 7 days of receiving your order to initiate a return or refund. Returned products must be unused and in their original packaging. Refunds will be processed within 2-10 business days of receiving the returned items. This is only offered when the package does not reach the destination and you choose not to receive a replacement. If gummies arrive melted in warm weather you will not be refunded if you do not purchase heat protection offered between 03/01/24-10/01/24, winter season is eligible for refunds due to melting. We are not liable if you leave your order in the sun or mailbox past 12 hours of delivery which can result in melted gummies during warm weather. Please contact us immediately if you receive a melted product, if it is within the 12hour time frame you will be refunded or sent a replacement. If you provide an insufficient address and USPS confirms it, we are not responsible for shipping fees. You will be responsible for a $8 reshipping fee. If you would like a refund instead, $8 will be deducted for shipping, you will receive proof of delivery attempt and a refund. We are not liable for any damages if you provide the wrong shipping address without informing us within our stated time frame. Replying to your tracking email will not work. If an order has reached the destination we will not accept the order back or issue a refund. If there are any other issues please reach out via our contact page and we will work something out for you.

**6. Privacy Policy:**
We are committed to protecting your privacy and personal information. Our Privacy Policy outlines how we collect, use, and disclose your information when you use our services. By using our website or purchasing our products, you consent to the collection and use of your information as described in our Privacy Policy.

**7. Intellectual Property:**
All content, including but not limited to logos, trademarks, product descriptions, and images, are the property of the Company and protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without our prior written consent.

**8. Disclaimer of Warranties:**
Our products are provided "as is" and "as available" without any warranties, express or implied. Your use of our products is at your own risk.

**9. Limitation of Liability:**
In no event shall the Company be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our products or services, including but not limited to loss of profits, loss of data, or business interruption.

**10. Modifications to Terms:**
We reserve the right to update or modify these Terms at any time without prior notice. Any changes to these Terms will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for changes.

By accessing or using our website, purchasing our products, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services or purchase our products. If you have any questions or concerns regarding these Terms, please contact us at support@deadible.shop or call 1-800-957-7237